Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Lapp Cable GmbH ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information (name, email, phone number, company name) when you submit inquiry forms
• Technical data (IP address, browser type, device information) collected automatically through cookies
• Communication records when you contact our sales or support teams

3. How We Use Your Data

Personal data is used to respond to inquiries, provide product quotations, send relevant product information, improve our website experience, and comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share data with trusted service providers (hosting, analytics, CRM) who process data on our behalf under strict contractual obligations, and with local Lapp subsidiaries to fulfill regional requests.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by applicable law. Inquiry data is retained for up to 3 years after last interaction.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to access, rectify, erase, restrict processing, and port your personal data. You may also withdraw consent at any time. To exercise these rights, contact [email protected].

7. Cookies

Our website uses cookies for functional operation and analytics. You may control cookie preferences through your browser settings. Essential cookies cannot be disabled as they are necessary for the website to function.

8. Contact

For privacy-related inquiries, contact our Data Protection Officer at [email protected] or write to Lapp Cable GmbH, Schulze-Delitzsch-Str. 25, 70565 Stuttgart, Germany.